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Fines for online travel agency for lack of transparency by the Antitrust Authority.

not always what travels on the net is better or more convenient. The antitrust agencies have in fact fined Expedia, Opodo Edreams and sanctions that they touch the figure of € 415mila well for the overall lack of transparency in the information to consumers and unfair commercial practices each agency, the procedure which customers were cheated is always the same: their advantageous proposals were on the home page, but the information presented in most cases were incomplete. Only in the final stage of the booking, the customer comes face to face with the complete set of intermediate rates and total prices. " Internet is an essential tool for the entire tourism sector, but must be used properly and who is able to provide the necessary guarantees." It 'as said the president of Assoviaggi-Confesercenti, Amalia Guerra commenting Antitrust Authority imposed a fine of three companies that operate travel agencies online. "The savings that users search using these agencies for travel arrangements online and buy packages is illusory - War stresses - and goes frequently to the detriment of the safety and quality products - first of all because, as demonstrated by the reasons for the fine, often offering of these agencies is not transparent, is partial and the end is not really competitive. That is - adds the president Assoviaggi - it is important to rely on a certain party and readily identifiable, as the traditional agencies, able to find the conditions offered by the market, including through the internet, but above all to give the necessary guarantees and response to of problems. "
"In essence - War ends - those who want to make a holiday or a trip, it needs to catch up savings, but sure to be properly assisted in this research and especially well protected. Often, as taught by the Authority's decision, the deal is hidden behind a very different reality.

Codacons "Well well, now ... the low cost" . "The online holiday sector is still characterized by lack of transparency and too many 'red herring' , aimed to attract customers with offers in the paper very convenient, but in the end prove far prices 'to grab'. "Thus," we welcome the high fines today Antitrust three leaders of the holidays on the internet, "said in a statement the President Codacons, Carlo Rienzi.
Codacons confirms that it has found itself the difficulty of users of online agencies, specifically for finding facts and references when something goes wrong. And remember that all too often the deals are structured online in order to hide cost increases that occur only when providing credit card details, Rienzi adds that the phenomenon also affects many airlines. "Many - concluded Rienzi - Hide their websites deals at the end of the path reservation, heavy taxes and surcharges hidden fees, or limitations are not immediately identifiable by the consumer. Therefore, we ask to extend its Antitrust investigation also the websites of airlines. "

Both the intervention of War, President of Assoviaggi than that of Rienzi, president of Codacons, two companies from the roots different but in this case are converging in the consumer and that I share. We look forward to what is being proposed by the Internet but we maintain a yardstick in choosing balanced and evaluate always advantages and disadvantages that we will.